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Located at 10 Benning Street, Suite 10 West Lebanon

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Our Professional Staff

Having exceptional, friendly staff is our greatest asset. They are excited about what they do, and they care personally about getting the best results for our patients.

Patient Coordinators:  Our front office staff are there to help you understand your vision coverage, make appointments that accommodate your busy schedule and make sure your experience in our office is relaxing and comfortable.

Optometric Assistants: You can expect to spend the initial part of the exam with one of our skilled assistants, who will preform a few preliminary tests prior to your visit with the Doctor.  These important diagnostic tests will help us determine if you are in need of a medical eye examination or an annual routine exam.

Insurance Coordinators: These staff members are vital to helping us and you to understand all the regulations and restrictions involved in your insurances and/or vision plans.  They are here to help you understand any coverage and billing issues you may have.

Opticians: Choosing the optician you order your eyewear from is an important decision.  Like most things that require a level of expertise and experience, the more experience and knowledge the ABObetter you can expect the results to be.  Many states such as New Hampshire do not have any requirements other than paying a fee and registering with the state as a dispensing optician.  This means many state registered  opticians may have only slightly more knowledge than you about your prescription.  The best way to determine if your optician has any qualifications is to see if they are ABO certified.  This is a National certification and requires the individual to pass a minimum competency test in opticianry.  If you are looking for further qualifications, some states like Vermont and Massachusetts have licensing and require a degree or formal apprenticeship.

 

If you would like to see opticians in our state be licensed,  please contact the NH Opticians Society website.

 

 

 

Miranda Potter, CPOA, ABOC

Miranda Potter, CPOA, ABOC

Optical Manager
Miranda Potter brings over 16 years of experience in the eyecare industry to our practice as our Optical Manager. Miranda has been a Certified Paraoptometric Assistant since the early 2000's and became an ABO licensed optician in 2017. With a deep appreciation for vision and the impact it has, she loves...
Christina Norcia

Christina Norcia

Front Desk, Optometric Assistant
Christine Norcia, known affectionately as Chris, is dedicated to ensuring that every patient experiences the best vision possible. As a Technician, she loves the opportunity to work in an office environment that’s second to none, with wonderful patients and a fantastic doctor. Outside of work, Chris enjoys exploring the beauty...
Kay Tolbert

Kay Tolbert

Insurance Specialist
Kay Tolbert is our dedicated Insurance Billing Coordinator, passionate about helping patients see better and fostering strong community connections. Outside of work, Kay enjoys spending time with her 5 grandchildren, 2 granddogs, and her very loving cat, Mia Rose. She loves making jewelry, knitting hats, and riding her motorcycle on...
Heather Guy

Heather Guy

Front Desk, Optometric Assistant
Heather Guy is a Technician and Front Desk staff member who loves the joy on patients' faces when they see better with their new glasses. Passionate about helping patients navigate the changing issues of eye health, Heather thrives in our small, community-based practice where she treats patients like family. Raised...